This flow comes out of ten years of its founder's craft. Every step is there because of one specific error we watched happen.
If the pack doesn't exist yet, we design it from the concept up, with scale built in from the first stroke. If it does, before touching anything we audit the original artwork against a 40+ point checklist. Do the fonts support diacritics? Do the text boxes absorb +30% length? Does the halftone survive short runs? This is where we catch the problems that would otherwise appear at language seven.
When a product works in one market, it rarely stays in one. So we prepare the files with the next versions, languages and markets already in mind. When the next adaptation lands, nobody starts from scratch.
We deploy the system to each export market. The right typography, controlled lengths, special characters, and the language each destination country requires by law. All version-controlled, so you know exactly what changed, when and why.
Double review: visual and regulatory. A sector-specific checklist, because pharma is not cosmetics: braille and pharmacode in one, INCI and PAO in the other. Nothing ships without structured, documented approval.
Full prepress: print-ready files with consistent naming, the die line on its own layer, correct ICC profiles, metadata and a colour proof to check against. It is what your printer is glad to get right first time. And it stays live: when something changes in six months, we know exactly which packaging file to open.
We do not open a file without knowing first what will break it. The scalability report is the first deliverable, and it lands before there is any design to show.
We don't work on copies. We work on a master with full history.
In pharma we check EN 15823 braille, pharmacode and the QRD template. In cosmetics, INCI, PAO and 655/2013 claims. It is not the same filter.
Every delivery ships with its changelog: what changed, in which version, against which validated document and who approved it.
The full list comes in the report we hand over at step 01. These ten are the ones that most often turn out wrong in artwork that arrived signed off.
No. We need a 90-min kickoff and validation per milestone. We handle the rest. If your team has zero bandwidth, we can operate async.
The system is built to absorb it. A claim, regulatory or formula change propagates with traceability. Everything documented. There is a versioned changelog the client signs before we continue.
Your regulatory adviser validates the content. We answer for the artwork we deliver matching exactly what was validated. In practice: we send the version with changes marked field by field, your adviser signs off on that, and what is approved gets frozen into the master file with its changelog. We don't sign the dossier and we don't tell you what the label has to say. We do know how to read it and apply it without anything getting lost on the way.
That works too. We hold capacity each month for urgent work. A reply within 24 working hours with scope and timeline in writing, and delivery in 72 hours if the scope is reasonable and the master file is already prepared.
If there are changes, we make them. The point is that you get the version ready, not that you keep count of how many passes it took. The two reviews we do count are ours, one visual and one regulatory, and they happen before the version reaches you.
Fonts with Eastern European and Turkish diacritics, a declared fallback for Greek, Cyrillic, Arabic and CJK, legal minimum type size in the longest language, safety area and die-cutting tolerance, EN 15823 braille, barcode and pharmacode contrast and quiet zone, live rather than outlined text, and clean colour separation. The first ten are published on this page. The full list comes in the step 01 report.